In 2016, Aircraft Maintenance Systems released a major new version of its MRO tracking software. AMS wanted to enhance back-end functions to keep the software technically fresh so not all improvements are immediately visible to users, notes product manager Cedric Manuel-de-Condinguy. But a new database engine guarantees better performance and stability.


Users also get a more modern new graphical user interface. Critical tasks are identified. “With a simple look at the screen, you can quickly identify tasks the operator or MRO organization should pay attention to,” Manuel-de-Condinguy explains. Users thus do not have to open the records of life-limited components to check how much time is remaining.

For 2017, AMS is working on a reliability module. It will use data inserted by customers as if the information were part of a business intelligence solution dedicated to equipment reliability. This module can help users assess and modify their own maintenance programs or evaluate the performance of maintenance suppliers.

In the first half of 2017, AMS will offer automatic work order creation to MRO users. It will use either internal estimates or import work orders from external sources.

Manuel-de-Condinguy says AMS software is especially strong in tracking maintenance tasks and integrating with inventory management tools. “Indeed, it allows clear tracking of maintenance costs, both parts consumption and labor,” he notes.

The software also tracks work executions and failures, with algorithms developed by a former aircraft mechanic. And it follows inflight failures and deferred defects.

For inventories, AMS software guarantees full traceability from when a need is expressed through receipt of a part. “We can easily tell why a part was ordered, when it has been used and by whom,” Manuel-de-Condinguy explains. For problem parts or manufacturer recalls by serial numbers, the software identifies which aircraft received the parts and thus avoids inflight failures.

AMS offers a web-based module called Aircraft Maintenance Manager Remote Reporting. From anywhere in the world, users can view aircraft status, compliance with airworthiness directives and service bulletins, and due tasks. The system also allows pilots to report inflight failures. Customers who use AMS’s inventory manager also have access to stock information.

AMS software is now used by about 180 customers, usually with 5-20 aircraft per customer. It is mainly used by operators and Part 145 aircraft maintenance organizations. But it also can support small component shops with a Component Work Report Module. Manuel-de-Condinguy especially wants to improve features for MROs.