To put things in perspective, some general facts first: According to Transportation Department data, fewer than 50,000 passengers are involuntarily denied boarding by U.S. airlines annually. These same airlines carry more than 600 million passengers every year. Therefore, a tiny fraction of 1% of travelers is denied a flight even after all “voluntary” options—including financial incentives—have been tried. Overbooking/denied boarding is not a major industry ...
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