Why Digitalization Progress In The Airfreight Business Is So Slow

Checking cargo with tablet
Lufthansa Cargo partnered with IBS Software to digitalize handling processes for special products like dangerous goods, pharmaceuticals and fresh produce.
Credit: Lufthansa Cargo
Digitalizing the delivery chain has long been a key goal of the air cargo industry, but progress toward making the business paperless has been inconsistent and slow-moving. “We’ve been working for the past 20-30 years to try to get paper out of air cargo, with some success,” IATA head-digital cargo...

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